Ace Computer Support offers Support and IT help to all SME’s who wish to purchase equipment or have computers \ servers upgraded or indeed have existing problems \ issues resolved or fixed.
We also provide a pay-as-you-go service for businesses that are less likely to require ongoing support with one of our Support Contracts – our technicians are still available for you; you just pay for our services as and when they are required on an hourly or daily basis, dependant on your needs.
Good communication is vital for any successful business, and that goes double for their computer systems. Networking is the backbone of most businesses, and any interruption to communication between computer systems in your business can be catastrophic.
Ace Computer Support can provide complete networking solutions and tailored IT network support in and around the West Midlands for any small or medium sized business. We can provide assistance remotely or onsite as required, and our helpdesk provides instant access to our expert team at any time. Our on-call network engineers are available weekdays 9am to 5.30pm to provide the IT network support that your business needs. Key networking projects can also be carried out over the weekend with prior notice and arrangement.
We offer a wide range of network hardware solutions, from designing and installing network cable infrastructure, Servers and Client PC’s right through to managed wifi solutions to enable your systems and employees to communicate quickly, dependably and securely.
If your business is in need of IT network support in the West Midlands, get in touch with us today and we will be happy to help.
Unlimited access to the help desk
For any problems \ issues you may have with your computer just call \ email the Help Desk. The team will be more than happy to help you out and, if necessary, will log onto your machine remotely to sort your problem out.
Reduced call out rates for onsite visits
All callouts to site (home or business) Ace charge out on an hourly or daily basis. Same for those with a Support Contract but lower callout fee – 18.75% discount on all repair project work.
Guaranteed 4 hour response time
Usual response to a call is, if not immediate, within the hour but obviously there can be exceptions. With a Support Contract you will get same response but moved to TOP of the list plus absolutely guaranteed minimum 4 hour response time!
Free consultation and advice on IT issues
ACE Support Contract also entitles you to FREE consultation with any of the team about any IT questions \ queries you may have about your existing system \ setup or new equipment you are looking to purchase or install.
Peter and his friendly, knowledgeable team are always on hand to solve our technical issues whether it is hardware, software or connectivity. John in particular has been a godsend and I would recommend Ace Computers to any business looking for support.
Nick Rorison – Skitts Estate Agents
Ace Computer Support have given me IT support over the past 15 years since the start of my recruitment business. Always a friendly and helpful member of the team whenever I call with a complete solution as quick as possible. I would highly recommend. I look forward to many more years of support.
Chris Hayes – Director, Chris Hayes Associates
ACE Computer Support have been Adroit Utilities sole IT support /supplier for over seven years and have helped us with products and services from multiple PC installations, server installations, networking and continual upgrades. I have no hesitation in recommending Peter Phillips and his team at ACE as they are efficient, helpful, professional and honest, a pleasure to deal with.
Scott Hardy – Adroit Utilities
I have given Ace Computer support 5 stars because of their expertise, friendliness and total professionalism. If I have a computer problem they are and hopefully always will be my first port of call. In December my laptop gave up and the team at Ace managed to get every bit of information off it and transfer it to my new lap top. On top of the great service they are also reasonably priced.
